Shipping policy
Gold Records USA is owned and operated by Gold Records USA LLC. We are dedicated to providing our customers with high-quality made-to-order products and a seamless shopping experience. Please review the following information regarding our shipping policies:
Domestic Shipping (United States):
- We currently offer shipping services within the United States.
- Shipping costs are calculated based on the weight and dimensions of the products in your order.
- Our preferred carrier for domestic shipments is UPS.
Shipping Times:
- All our products are made-to-order, and shipping dates may vary based on the order date and product rarity.
- Generally, we estimate a shipping time of 2-4 weeks from the date of the order for shipments within the United States.
Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
Damaged Orders:
- In the unfortunate event that your order arrives damaged, please refer to our Terms of Service for detailed information on how to proceed.
- We are committed to resolving any issues promptly and ensuring your satisfaction with our products.
Contact Information:
- If you have any questions or concerns about your order, shipping, or damages, please contact our customer support team at support@goldrecordsusa.com
Note: All policies, including our Terms of Service, are subject to change at the discretion of Gold Records USA LLC. Please check our website for the most up-to-date information.
Thank you for choosing Gold Records USA!